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Canary Wharf London
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IT Helpdesks & Service Centers

Transforming <sector> with AI-Powered Excellence

Modern bank customers expect seamless, 24/7, and highly personalised service, yet traditional support channels, phone and email often fall short, leading to delays and frustration. Sagacité, working with its AI partners, has virtual AI Agents designed to deliver instant, efficient, and tailored customer support, empowering banks to overcome such  challenges an intelligent
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With Herbie.AI and Ojas.ai platforms, banks can enhance customer satisfaction by delivering real-time assistance, automated query resolution, and proactive engagement, ensuring a frictionless banking experience. Herbie.AI empowers banks to answer customer questions, process transactions, provide seamless support, offer financial advice, and drive product and service sales, transforming digital banking interactions with AI-powered efficiency.

 

benefits of ojas.ai for bank customers

By integrating Herbie.AI, banks can redefine customer support, enhance engagement, and drive digital transformation in financial services.

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24/7 Instant Support

Provides round-the-clock assistance, eliminating wait times and improving customer satisfaction.

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Multilingual Capabilities

132+ Languages

Supports multiple languages to cater to diverse customer increase your customer base across regions.

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Personalised Banking Experience

Uses AI-driven insights to tailor responses and recommendations based on customer preferences and behavior.

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Proactive Notifications 

& Alerts

Sends real-time updates on transactions, fraud alerts, and account changes.

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Seamless Omnichannel Support

Engages customers across multiple platforms, including web, mobile apps, WhatsApp, and social media.

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Easy Self-Service Transactions

Enables customers to check balances, transfer funds, and manage accounts without human intervention.

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Faster Query Resolution

Automates responses to common banking queries, reducing reliance on call centers and improving efficiency.

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Cost Reduction for Banks

Lowers operational costs by reducing the volume of manual customer service interactions.

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Secure and Compliant

Ensures data privacy and regulatory compliance with secure AI-driven interactions.

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Enhanced Customer Engagement & Retention

Strengthens customer relationships through AI-powered, proactive, and intuitive banking experiences.

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Balance Enquiries

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Statement Enquiries

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KYC Update

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Transaction Enquiries

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Fund Transfer

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Cheque Book Request

get in touch today

Let us know how we can help you on your innovation and growth journey.

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Sagacité is a design-led advisory and change delivery consultancy and solution partner with a deep focus on AI-powered innovation, digital transformation, modernisation and optimisation to empower organisations to navigate complexity, drive sustainable growth, unlock competitive advantages, enhance social responsibility, and deliver measurable impact across operations to achieve accelerated value realisation, performance excellence, and market differentiation, future-proofing business and thrive in the digital era.

Sagacité is a trading entity of Ojas Business Ltd.


 

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â’¸ 2025 Sagacité [Ojas Business Ltd]

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