

IT Helpdesks & Service Centers
Transforming <sector> with AI-Powered Excellence
Modern bank customers expect seamless, 24/7, and highly personalised service, yet traditional support channels, phone and email often fall short, leading to delays and frustration. Sagacité, working with its AI partners, has virtual AI Agents designed to deliver instant, efficient, and tailored customer support, empowering banks to overcome such challenges an intelligent
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With Herbie.AI and Ojas.ai platforms, banks can enhance customer satisfaction by delivering real-time assistance, automated query resolution, and proactive engagement, ensuring a frictionless banking experience. Herbie.AI empowers banks to answer customer questions, process transactions, provide seamless support, offer financial advice, and drive product and service sales, transforming digital banking interactions with AI-powered efficiency.
benefits of ojas.ai for bank customers
By integrating Herbie.AI, banks can redefine customer support, enhance engagement, and drive digital transformation in financial services.
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24/7 Instant Support
Provides round-the-clock assistance, eliminating wait times and improving customer satisfaction.

Multilingual Capabilities
132+ Languages
Supports multiple languages to cater to diverse customer increase your customer base across regions.

Personalised Banking Experience
Uses AI-driven insights to tailor responses and recommendations based on customer preferences and behavior.

Proactive Notifications
& Alerts
Sends real-time updates on transactions, fraud alerts, and account changes.

Seamless Omnichannel Support
Engages customers across multiple platforms, including web, mobile apps, WhatsApp, and social media.

Easy Self-Service Transactions
Enables customers to check balances, transfer funds, and manage accounts without human intervention.

Faster Query Resolution
Automates responses to common banking queries, reducing reliance on call centers and improving efficiency.

Cost Reduction for Banks
Lowers operational costs by reducing the volume of manual customer service interactions.

Secure and Compliant
Ensures data privacy and regulatory compliance with secure AI-driven interactions.

Enhanced Customer Engagement & Retention
Strengthens customer relationships through AI-powered, proactive, and intuitive banking experiences.

Balance Enquiries

Statement Enquiries

KYC Update

Transaction Enquiries

Fund Transfer
